The Situation

The COVID-19 pandemic is a global crisis of unprecedented scale and speed. Predicting the peak and ultimate duration of the outbreak is uncertain and may vary in different places. Efforts to prevent the virus from spreading include travel bans, quarantines, event cancellations, and facility closures.

Many countries have reported the cases of COVID-19, the disease caused by the coronavirus. Some geographical areas with uncontrolled, widespread transmission have thousands of cases while others, with early community transmission, have cases in hundreds. Organizations, governments, and communities are all countering the situation through unprecedented public-health and economic responses.

The topmost priority for any business should be to protect the health and safety of the workforce. This calls for rapid and well-informed decisions.

The Impact

Many businesses and government entities have already seen a large spike in customer contacts since the COVID-19 outbreak. Businesses and governments are asking employees to work from home or are shifting work to employees in less affected regions to maintain business continuity and handle large swings in interaction volume.

This worldwide socio-economic disruption has caused enterprises across sectors to adopt unorthodox work methods to maintain business continuity. With the situation worsening and governments restricting public mobility through lockdowns and other quarantine measures, supply chains have weakened, and trade channels have become abrupt.

The Action

Over the past weeks and months, the COVID-19 pandemic has emerged as a significant and global challenge that is creating disruption across the world. We strongly believe that all global challenges need global solutions. We are engaged with our employees, clients, partners, public institutions, and community organizations to rise to the occasion. As the world comes together to fight this, human endeavor and ingenuity will surely prevail over this crisis. At GARUDAASTRA, it is our responsibility to ensure that we constantly support our employees, customers, and clients to overcome the challenge posed, irrespective of its magnitude.


As you are aware, the World Health Organization (WHO) declared on January 30, 2020, that the outbreak of novel coronavirus is a pandemic resulting in “public health emergency of international concern.”

In view of the evolving situation due to the pandemic for reasons of public interest in the area of public health and protection against serious cross-border threats to health, we would like to notify you that GARUDAASTRA may collect and share some of your personal and health information (listed below) as per the direction of the regulatory authorities or in favor of substantial public interest in the event you are visiting our premises.

What data will we be collecting about you?

  1. Name of Individual
  2. Local Address
  3. Mobile No.
  4. Temperature
  5. Details on COVID-19 symptoms in the past 14 days
  6. Positive COVID-19 test, if any, in the past 14 days

With whom may we be sharing your data?

We may be sharing your data with the local authorities upon their request.

What is the purpose of collecting your data?

We will be collecting the data

  • to ensure a safe work place for all our employees and contractors (working out of our premises) and whoever visits our premises
  • to make it available for local authorities upon their request.

How long may we be sharing this data?

We may be sharing such data as and whenever we receive such requests from the local authorities.

Whose data may we be collecting?

We will be collecting the data of

  • our employees and contractors (working out of our premises), and
  • all visitors to our premises.

What is the lawful basis for sharing this data?

The lawful basis of sharing your data will be under the “Substantial Public Interest” and “Compliance with Laws”.

How long will the data be stored with us?

We will be storing the data for 6 months from the date of collection. Further, if the data is shared with local authorities upon their request, then such data will be stored by such local authorities as per their retention policies.

Security of your data?

GARUDAASTRA implements appropriate security measures designed to prevent unlawful or unauthorized processing of your personal data and accidental loss of or damage to the personal data.

GARUDAASTRA will not be responsible for your data once your data has been shared with the authorities. We expect the authorities to take appropriate measures to keep your data safe and secure.

You may refer to GARUDAASTRA Privacy Policy available at for further understanding or use of your personal data and to know about your data privacy rights and how to exercise them.

Please be informed that if you are screened with COVID-19 symptoms, then as per local authority notification, you may not be allowed to enter our premises and will be required to contact appropriate healthcare provider for assessment and testing.

GARUDAASTRA is monitoring this evolving pandemic round-the-clock and modulating its response to best serve our employees and our clients.

 We are continuing restrictions on travel, customer visits, and physical gatherings until further notice. We are committed in supporting our customers and partners in these unprecedented times and will do our best to ensure a safe work environment for all our stakeholders.

If you have any concerns or require support or help, please feel free to contact us.

We wish you and your family safety and good health.